Inside Workers’ Comp Blog

Rigorous vs. Permissive Utilization Review: Beyond the ‘Rubber Stamp’

Posted on June 14, 2017

All utilization review (UR) programs are not created equal, and picking the inferior program can cause big problems for workers’ comp payers, especially with UR programs taking on a more prominent role in claims management.... Read More

Communication is Key to Ending Disparity

Posted on June 9, 2017

A couple years ago, Genex surveyed our case managers to determine the common claims pitfalls they avoid to keep claims on track. Among the top five factors were two that seemed relatively easy to remedy: communication issues... Read More

Celebrating Nurses Week: 7 Days Isn't Enough

Posted on May 12, 2017

As we say goodbye to another National Nurses Week — Happy 197th birthday, Florence Nightingale — I feel the familiar pang of disappointment. Why is it that we relegate just one week to honor the backbone of our health care... Read More

Sneak Peek: The Rise of a Real-life Robocop

Posted on April 13, 2017

What if everything you’ve worked for was lost in a single moment? Would you know how to respond and what resources could help you rebuild your life? Read More

Treating LGBTQ Injured Workers: Gaining Cultural Competence, Building Trust

Posted on April 6, 2017

Health care disparities based on sexual orientation have become more prevalent, with statistics to prove it. Lack of trust between patient and provider can have a significant impact in workers’ comp, says Genex branch... Read More

Addressing Carrier Concerns

Posted on January 25, 2017

Genex’s Paul Neff, senior vice president, discusses how insurance companies can better prepare for some of the changes they’ll likely face as states continue to push workers’ comp reform legislation. Read More

Becoming a Driving Influence in Workers’ Comp with Delphia Frisch

Posted on December 20, 2016

Interview with Delphia Frisch, 2016 Women to Watch Honoree Read More

Making Change Happen in WC: What’s Holding You Back?

Posted on November 22, 2016

Everyone’s looking for new ways to improve their work comp programs, but when it comes time to implement real changes, it’s not so easy. In today’s Inside Workers’ Comp, Ron Skrocki explains why change is a challenge. Read More

Veterans Day Salute

Posted on November 11, 2016

In this special Veterans Day edition of Inside Workers’ Comp, we talk to case manager Nicole Hurley, RN, BSN, CDMS. Aside from being a Genex Heart of Case Management Award winner, Lt. Col Hurley also proudly serves in the... Read More

Changing UR Regulations: Will Your UR Organization Be Ready?

Posted on September 22, 2016

The eyes of the workers’ compensation industry are once on California, whose legislature recently passed Senate Bill 1160, which, if signed by the governor, could significantly affect workers’ comp in the Golden State and... Read More

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