GENEX Case Connect

The GENEX Case Connect system allows clients to view all case-related information, track progress, and share updated information.

To refer a case to GENEX, please CLICK HERE to access the GENEX Case Connect system, our secure, 24/7 customer web portal.

Or, you can call us directly at 1.877.391.2255 between the hours of 8am – 8pm ET to refer a case. You may also email us.

Please note that parts of this system are available for authorized users only. If you are not currently an authorized user and would like to become one, please contact us here.