Case Management

You need to get injured workers better, and fast. Mismanagement of claims can result in escalating costs and delays in return to work. From early telephonic intervention through field, catastrophic, and vocational interventions, our highly-credentialed case managers specialize in aggressive and professional management of each case to achieve optimal outcomes.

This Solution Helps Mitigate

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Regulatory Changes & Fines

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Lost Time & Productivity

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Control Medical Costs

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Adjuster Overload

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Siloed Data

Achieve Better Outcomes

Specialized knowledge

We are the most experienced case management provider in the industry, offering national coverage with local healthcare knowledge. Following CMSA Standards of Practice, our staff are bound by the standards and ethics of the certifications they hold (i.e., CCM, CDMS, CRC). Our case managers use their specialized expertise to accelerate care, manage complex cases to a better outcome, and delivery optimal RTW/MMI.

Achieve Better Outcomes

Commitment to quality, flexibility and dedication

As a trusted partner, your needs drive our priorities. We collaborate with you to develop a program to meet your unique needs and take accountability for our performance results. We deliver high-quality services for 394 of the Fortune 500 companies, with an average customer tenure of 15 years.

Achieve Faster RTW/MMI

Quality assurance

We hold ourselves accountable to stringent standards, ethics and regulatory requirements and provide transparent results, quality audits and scores. With a focused investment on tools to streamline case management process, we are committed to providing consistent quality care management.

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URAC accreditation

We follow URAC Case Management Standards and maintain URAC accreditation. Our case managers adhere to stringent standards and processes to deliver high-quality, appropriate care.

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Multicultural services

In addition to onsite case management, you can leverage national telephonic case management, recorded statements, and translations for non-English-speaking claimants.

Need to reduce your total cost of risk?

To help lower your total cost of risk and return injured workers to work as quickly as possible, we offer a FREE consultation with a workers’ comp expert. Together, we will begin to build a workers' comp program to meet your company’s unique needs.