Short-Term Disability/Long-Term Disability | GENEX Services


For more information, download our STD/LTD Fact Sheet

Short-Term Disability/Long-Term Disability

Integrated Disability Management

Through GENEX you will find everything you need to facilitate the process of integrating both occupational and non-occupational disability claims, generating considerable time and cost savings.

Our extensive medical and vocational management experience with Short-Term Disability (STD), Long-Term Disability (LTD), individual disability, family medical leave, and workers' compensation makes us uniquely qualified to provide integrated disability services. Whether you need clinical or vocational management of the claim or referrals to a health care network, GENEX has the systems and expertise to provide unsurpassed IDM services. And, once we manage your claimants, we provide you with industry-leading analysis of your absence management data.

Long-Term Disability

GENEX maintains a national LTD program that specializes in providing clinical assessments, medical case management, and vocational expertise for carriers, administrators, multiple employer trusts, and employers who require return-to-work assistance and disability management. Our national staff of is trained to handle the nuances of STD, LTD, credit, waiver of premium, disability insurance, and FMLA.

Our LTD training program, created and taught by GENEX staff with extensive experience in the disability industry, is accredited by CCM, CRC and CDMS.

We provide quality disability services monitored through our home office program, which specializes in providing state-of-the-art transferable skills analysis and labor market survey reports that utilize multiple databases to pinpoint the wage earning ability of claimants. We also offer onsite services that can provide you with clinical or vocational staff, expert consultants, and training for your staff.

Short-Term Disability

Capable of providing a complete array of quality, integrated disability case management services, GENEX has more than 400 nurses and vocational consultants dedicated to this program. Our intervention at the outset of a claim enhances documentation and results in improved case management.

Early Intervention

By obtaining enhanced and pointed clinical information from attending medical professionals, GENEX ensures that the information obtained completely and accurately supports a decision to continue to pay or deny claims. By assisting in setting up medical management, we can reduce the length of claims, so employees can return to productive work.

Highly trained GENEX case managers bring unmatched depth of expertise to all case management claims. Our experience in this specialty ensures thorough documentation of impairment and increases the likelihood of a positive outcome.

When claimants cannot return to work in their own field or another field, cases can be referred to the GENEX Social Security Disability Program for review and potential representation.