Inside Workers’ Comp Blog

Courage to Carry on During COVID

Posted on April 29, 2020

In this week’s edition of Genex Works: Moving Claims Forward, we see how a field case manager’s calming presence helps an injured employee continue his recovery progression despite his fears. Read More

Work Comp Guidelines for COVID-19

Posted on April 16, 2020

Over the past month, health care professionals have looked to the CDC and WHO for guidance on how to best treat the evolving coronavirus pandemic. However, for workers’ comp professionals, very few guidelines focus on... Read More

Six Ways TCMs Are Crucial During COVID-19

Posted on April 9, 2020

Telephonic Case Management:  Always Putting the Injured Worker First Our telephonic case manager (TCM) team is constantly communicating best strategies to move claims forward during the pandemic. I’ve synopsized these... Read More

How COVID-19 is Impacting Prior Auth Rules in Comp

Posted on April 6, 2020

States adapting new policies and strategies to overcome access-to-care challenges The COVID-19 pandemic has dramatically changed the health and social landscape of our country, impacting injured workers and their treating... Read More

From Homeless to Hope

Posted on April 2, 2020

As coronavirus fears continue to grip our world, we think about the nurse case managers on the front lines, helping injured employees recover. Their determination to meet this goal often goes beyond the physical injury and... Read More

Continuing Care During COVID-19

Posted on March 31, 2020

“Genex Works: Moving claims forward during COVID-19,” is a regular series designed to provide you with updates on how Genex is working with companies like yours to continue claims progression during this unprecedented time.... Read More

Moving claims forward during COVID-19 - Guidelines

Posted on March 27, 2020

In the face of a crisis, the workers’ comp community has historically pulled together to overcome whatever obstacle that’s come our way. Though the COVID-19 pandemic has presented us with a similar challenge, rest assured... Read More

IME Data in a Dash

Posted on March 26, 2020

In today’s world, payers need complete transparency into their IME program, from big picture to claims-level data. But how do you make that information easily digestible and current so it provides a true comprehensive view... Read More

WCRI 2020 Wrap

Posted on March 17, 2020

Time was on the side of WCRI as it held its annual conference in Boston earlier this month just before coronavirus concerns reached pandemic levels. While handshakes and hugs were replaced with nods and elbow bumps,... Read More

What is a Pharmacy Nurse Champion?

Posted on February 19, 2020

Everyone knows nurse case managers play a vital role in reducing costs of workers’ compensation claims by guiding the continuum of care for injured employees. And now some programs are implementing the same approach to help... Read More
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