Inside Workers’ Comp Blog

Communication is Key to Ending Disparity

Posted on June 9, 2017

A couple years ago, Genex surveyed our case managers to determine the common claims pitfalls they avoid to keep claims on track. Among the top five factors were two that seemed relatively easy to remedy: communication issues... Read More

Beyond Boundaries: How an Injured Worker Became an Inspiration for All

Posted on May 25, 2017

As a case manager, a big part of my job is to motivate and advocate for injured workers. However, I often find that my inspiration to meet these goals stems from the workers themselves. Such is the case with Todd Eckley, a... Read More

Opioid Management in Workers’ Comp: Is Case Management the Missing Link?

Posted on May 19, 2017

Opioid abuse has been in the crosshairs of workers’ comp regulators for the past decade. While there have been some hits and misses in the industry’s attempts to control these substances, gaining a better understanding of... Read More

Celebrating Nurses Week: 7 Days Isn't Enough

Posted on May 12, 2017

As we say goodbye to another National Nurses Week — Happy 197th birthday, Florence Nightingale — I feel the familiar pang of disappointment. Why is it that we relegate just one week to honor the backbone of our health care... Read More

A Day in the Life that Changed Mine

Posted on May 4, 2017

How an injured worker gave me a new perspective on workers’ comp For much of my 20-plus years in the workers’ compensation industry, I’ve been sitting behind a desk. Like many of you, my days are filled with usual tasks –... Read More

Sneak Peek: The Rise of a Real-life Robocop

Posted on April 13, 2017

What if everything you’ve worked for was lost in a single moment? Would you know how to respond and what resources could help you rebuild your life? Read More

Treating LGBTQ Injured Workers: Gaining Cultural Competence, Building Trust

Posted on April 6, 2017

Health care disparities based on sexual orientation have become more prevalent, with statistics to prove it. Lack of trust between patient and provider can have a significant impact in workers’ comp, says Genex branch... Read More

Veterans Day Salute

Posted on November 11, 2016

In this special Veterans Day edition of Inside Workers’ Comp, we talk to case manager Nicole Hurley, RN, BSN, CDMS. Aside from being a Genex Heart of Case Management Award winner, Lt. Col Hurley also proudly serves in the... Read More

Stay at Work: Keeping Injured Workers Connected to Their Careers

Posted on August 18, 2016

Stay at work programs are designed to help minimize disruption and boost morale when an accident occurs on the job. But what’s behind the strategy’s success? In this edition of Inside Workers’ Comp, Genex’s Myra Keleher,... Read More

Case Severity: What Factors are You Missing in Delayed RTW Cases?

Posted on July 21, 2016

Case severity tools like the ODG calculator play a big role in helping workers’ comp professionals predict return-to-work timing and costs based on the total claim picture. However, if you fail to look beyond the compensable... Read More