Inside Workers’ Comp Blog

How QA Can Make or Break Your IME

Posted on July 1, 2020

The independent medical exam is a valuable tool to move claims forward. But even the slightest error in the review process can make a big difference. In today’s Inside Workers’ Comp, Donna Bradshaw, vice president of IME... Read More

Making Telemedicine Work for the Tech Deficient

Posted on June 11, 2020

When a claimant doesn’t have the right technology for a telemedicine appointment, claim and treatment delays ensue. But, in a pandemic world, what can be done to prevent it? Read More

Dental Denial Leaves Claimant Hungry for Help

Posted on June 4, 2020

Nothing says comfort like a home-cooked meal. Food not only provides us with sustenance, but joy in life often taken for granted until we temporarily lose the ability to eat due to an injury or medical procedure. And when... Read More

What COVID-19 Is Teaching Us About Mental Health

Posted on May 28, 2020

Pandemic anxiety, depression and isolation gives us a taste of what employees face in overcoming a work injury Americans have come a long way in better understanding and appreciating mental health and its important role in... Read More

Field Strategies for Claims Success During COVID

Posted on May 20, 2020

It’s been two months since the World Health Organization declared COVID-19 a pandemic. Our world has changed in many ways since then, but one thing that hasn’t is Genex field case managers’ commitment to move claims forward.... Read More

Field Case Management-A Matter of Life and Death

Posted on May 14, 2020

Can telemedicine replace face-to-face intervention? Telemedicine is starting to be considered by some as an ideal treatment modality for coronavirus social distancing. However, what happens when true medical concerns don’t... Read More

Year of the Nurse in High Definition

Posted on May 6, 2020

A world on lockdown receives a much-needed reminder on the value of nurses Predicting the impact of health risks around the globe has been the World Health Organization’s (WHO) job since its inception more than 70 years ago.... Read More

Courage to Carry on During COVID

Posted on April 29, 2020

In this week’s edition of Genex Works: Moving Claims Forward, we see how a field case manager’s calming presence helps an injured employee continue his recovery progression despite his fears. Read More

Work Comp Guidelines for COVID-19

Posted on April 16, 2020

Over the past month, health care professionals have looked to the CDC and WHO for guidance on how to best treat the evolving coronavirus pandemic. However, for workers’ comp professionals, very few guidelines focus on... Read More

Six Ways TCMs Are Crucial During COVID-19

Posted on April 9, 2020

Telephonic Case Management:  Always Putting the Injured Worker First Our telephonic case manager (TCM) team is constantly communicating best strategies to move claims forward during the pandemic. I’ve synopsized these... Read More
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