The independent medical exam is a valuable tool to move claims forward. But even the slightest error in the review process can make a big difference. In today’s Inside Workers’ Comp, Donna Bradshaw, vice president of IME...
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When a claimant doesn’t have the right technology for a telemedicine appointment, claim and treatment delays ensue. But, in a pandemic world, what can be done to prevent it?
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Nothing says comfort like a home-cooked meal. Food not only provides us with sustenance, but joy in life often taken for granted until we temporarily lose the ability to eat due to an injury or medical procedure. And when...
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Pandemic anxiety, depression and isolation gives us a taste of what employees face in overcoming a work injury Americans have come a long way in better understanding and appreciating mental health and its important role in...
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It’s been two months since the World Health Organization declared COVID-19 a pandemic. Our world has changed in many ways since then, but one thing that hasn’t is Genex field case managers’ commitment to move claims forward....
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Can telemedicine replace face-to-face intervention? Telemedicine is starting to be considered by some as an ideal treatment modality for coronavirus social distancing. However, what happens when true medical concerns don’t...
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A world on lockdown receives a much-needed reminder on the value of nurses Predicting the impact of health risks around the globe has been the World Health Organization’s (WHO) job since its inception more than 70 years ago....
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In this week’s edition of Genex Works: Moving Claims Forward, we see how a field case manager’s calming presence helps an injured employee continue his recovery progression despite his fears.
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Over the past month, health care professionals have looked to the CDC and WHO for guidance on how to best treat the evolving coronavirus pandemic. However, for workers’ comp professionals, very few guidelines focus on...
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Telephonic Case Management: Always Putting the Injured Worker First Our telephonic case manager (TCM) team is constantly communicating best strategies to move claims forward during the pandemic. I’ve synopsized these...
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