Genex Experts

Lisa Shaw O’Connor, DC, is associate clinical director at Genex Services, where she facilitates operations of the clinical program and management of the utilization review process. Acting as the medical director’s senior clinical staff member, Dr. Shaw O’Connor assists in supervising all clinical staff and contractors and serves on multiple committees. Her responsibilities also include insuring accreditation compliance and jurisdictional compliance. She works closely with the recruitment department and training and development team, which has led to a robust clinical peer program.

Dr. Shaw O’Connor joined Genex in 2012 and has worked in utilization review since 2005. Prior to that, she had worked as a private practitioner. Dr. Shaw O’Connor is a frequent speaker at industry conferences on utilization review and clinical services. She earned her doctorate at Palmer College of Chiropractic West, San Jose, CA.


San Francisco, CA

Areas of expertise

Utilization review
Claims management
Clinical services
Accreditation and compliance


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