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Field Case Management in the Face of COVID-19

Posted by Genex on April 9, 2020

As Americans practice social distancing to prevent further spread of COVID-19, it is important injured
employees safely continue to receive the services they need for their claims to progress. For this
reason, Genex continues to provide field case management services in a way that prevents the spread
of COVID-19 and supports the health of your injured employees and our case managers alike. Our
services, including case management, are considered an essential business as it relates to Insurance
and Healthcare Services and meets criteria for continued operation under mandated shelter-in-place
scenarios.

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Topics: Case Management, Adjuster, COVID-19