This article originally appeared CareManagement, and is reprinted here with permission.
By Genex's Myra Keleher, DNP, RN, CDMS, CCM
Case managers in workers’ compensation are often underestimated by those who aren’t familiar with our important role in the industry. Our efforts to help injured workers navigate the complex health care system are sometimes viewed as simple cost-cutting measures. In reality, our sole purpose is to ensure that injured workers receive the best possible care as soon as possible to help expedite an efficient and safe return to work.