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Cultural Humility: The Next Step in Delivering Quality Care to Culturally Diverse Communities

Mariellen Blue | 07.20.21

Today’s ever-diverse, multicultural society has created a need to provide culturally safe, patient-centered care aimed at bringing about quality outcomes in workers’ compensation. Data shows...

Field Case Management in the Face of COVID-19

Posted on Apr 9, 2020

As Americans practice social distancing to prevent further spread of COVID-19, it is important injured employees safely continue to receive the services they need for their claims to progress. For this reason, Genex... Read More

Webinar: Aging Workforce, Medication Safety and Cyber Security

Posted on Feb 26, 2020

Over the past 10 years, workers’ compensation claim frequency has been steadily decreasing, but at the same time, severity has been on the rise — generally outpacing the decline in frequency. As the market continues to face... Read More

Webinar: Clinical Peer Review – The Human Element

Posted on Oct 21, 2019

Claims management involves highly interpersonal relationships between the injured employee, employer and treating physician. This contrasts with the seemingly detached perspective of the utilization review process. Read More

WorkCompWire: How Can You Ensure Your UR Vendor is the Hiring the Right Physicians?

Posted on Oct 8, 2019

By Dan Maldonado, Clinical Director at Genex Services Read More

Unlocking the DME “Black Box”

Posted on Oct 8, 2019

As a specialized area of ancillary services, DME’s inner workings are complex. There is a wide range of equipment. Within each category, there’s a significant number of products that vary in nuanced ways, with many products... Read More

WorkCompWire: Five Initial Evaluation Issues That May Delay Return to Work

Posted on Oct 2, 2019

By Mariellen Blue, National Director of Case Management at Genex Services Read More

Claims Magazine: 8 Strategies for Combating Opioid Addiction

Posted on Aug 5, 2019

When employees injure themselves at work, a potentially lethal risk may ensue — they may be prescribed and become addicted to an opioid painkiller. As we know, the United States is currently experiencing an opioid epidemic —... Read More

Secrets to a Successful Stay At Work Program

Posted on Jul 9, 2019

A good stay-at-work program can offer many benefits to employees and employers, but establishing a successful plan can sometimes be a challenge. To help make this process easier, I’m joined by Genex experts Kevin Ufier and... Read More

How to Achieve Light-Duty When ‘Light-Duty’ is Not an Option Webinar

Posted on May 16, 2019

Without purposeful activity and a clear return-to-work plan, injured workers can develop a "disability" mindset creating higher claim costs and longer delays, averaging five to six times the normal closure rate. turn-to-work... Read More

Risk & Insurance: Catastrophic Thinking Derails Injured Worker Recovery; Here’s How to Manage It

Posted on Apr 15, 2019

Delayed recovery is a challenge coming to the forefront of workers’ comp. It’s defined as a lack of anticipated functional recovery in a medically reasonable period of time. Recently, many organizations have been seeking new... Read More

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