What We Do

Helping injured workers get better, faster.

Genex was founded in 1978 with the same directive it operates under today — helping injured employees return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customers.

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Leadership

Peter C. Madeja

President and Chief Executive Officer

Delphia B. Frisch

Executive Vice President, Chief Operating Officer

Brandon Patch

Senior Vice President and Chief Financial Officer

Joe Weitzman

Senior Vice President and Chief Information Officer

Patrick Chavanu

Senior Vice President, National Accounts and Marketing

Helen Froelich

Senior Vice President, Utilization Management

Tim Howard

Senior Vice President, Field Case Management

Richard Leonardo

Senior Vice President, IME and Specialty Services

Paul E. Neff

Senior Vice President, National Sales

Ronald J. Skrocki

Senior Vice President, Product Management and Development

Our History

Driven by our commitment to improve outcomes for injured workers and our customers, Genex is the most experienced medical managed care provider in the industry. Our timeline provides perspective on how the disability management industry has evolved.
1978
General Rehabilitation Services incorporates in Pennsylvania October 23.
1994
Name changed to Genex Services Inc.
1998
Genex served as the beta site for the Case Management Accreditation Standards, playing an integral role in their development.
2010
Genex becomes the largest case management provider in the U.S. by acquiring Intracorp’s workers' compensation and disability case management business from CIGNA.
2012
Genex launches its Case Manager Scholarship Award Program to develop and strengthen the aware­ness of the case management profession, and invest in a new generation of future graduates.
2018
Mitchell and Genex merge, bringing together two industry leaders to deliver a new experience for those they serve.
2020
Mitchell | Genex acquire Coventry Workers’ Comp Services, adding Coventry's leading PPO network to its continuum of care and cost containment offerings.
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Trusted By

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Industry Accolades

Genex takes pride in the difference our team members make on a daily basis. You can count on our award-winning staff to deliver excellent outcomes, time after time.

  • Genex’s Pam Sheckler Earns Case in Point Platinum Award
  • Genex’s Delphia Frisch Among 2016 Women to Watch
  • Genex’s Patricia McFall Wins Case in Point Platinum Award
  • CCMC Elects Chikita Mann to Serve on Board
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Industry Accolades

Genex takes pride in the difference our team members make on a daily basis. You can count on our award-winning staff to deliver excellent outcomes, time after time.

  • Genex’s Sue Ann Knoblauch Wins Platinum Award for Case Management
  • Genex’s Pam Sheckler Earns Case in Point Platinum Award
  • Genex’s Delphia Frisch Among 2016 Women to Watch
  • Genex’s Patricia McFall Wins Case in Point Platinum Award
  • CCMC Elects Chikita Mann to Serve on Board
Learn More

From the Heart

Meet the heart of case management.

From the Heart is a regular series designed to highlight the important work of Genex’s case management team, who we consider “the Heart of Case Management.” These cases are truly inspirational and demonstrate how our case managers change lives every day by helping injured workers return to their jobs safely and efficiently.

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URAC Accreditation

Demonstrating our commitment to quality.

URAC offers a wide range of quality benchmarking programs that reflect the latest changes in health care and provide a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.

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National Kids’ Chance Partner

Fulfilling a promise to the future.

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“Genex shares Kids’ Chance commitment to improve the lives of injured workers and their families, and this national partnership broadens our efforts to assist in that endeavor. We’re proud to be associated with an organization that does so much for children who have endured the traumatic life event of a parent who has experienced a catastrophic injury.” - Peter Madeja, President & CEO

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News Releases | View all

Jul 1, 2021

Mitchell | Genex | Coventry Completes Acquisition of QualCare Alliance Networks Inc.

Jun 22, 2021

Genex Wins Record Four Communicator Awards

May 25, 2021

Genex Services Becomes Ticket to Work Provider

May 11, 2021

Mitchell | Genex | Coventry Signs Agreement to Acquire QualCare Alliance Networks Inc.

Need to reduce your total cost of risk?

To help lower your total cost of risk and return injured workers to work as quickly as possible, we offer a FREE consultation with a workers’ comp expert. Together, we will begin to build a workers' comp program to meet your company’s unique needs.