WHAT WE DO
Helping Injured Workers Get Better, Faster
Genex was founded in 1978 with the same directive it operates under today — helping injured employees return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customers.
Refer a CaseLeadership
Peter C. Madeja
President and Chief Executive Officer
Delphia B. Frisch
Executive Vice President, Chief Operating Officer
Joe Weitzman
Senior Vice President and Chief Information Officer
Helen Froehlich
Senior Vice President, Utilization Management
Tim Howard
Senior Vice President, Field Case Management
Randy J. McKinney
Senior Vice President, IME and Specialty Services
Ronald J. Skrocki
Senior Vice President, Product Management and Development
Our History
Driven by our commitment to improve outcomes for injured workers and our customers, Genex is the most experienced medical managed care provider in the industry. Our timeline provides perspective on how the disability management industry has evolved.
2020
Mitchell | Genex acquire Coventry Workers’ Comp Services, adding Coventry's leading PPO network to its continuum of care and cost containment offerings.
2018
Mitchell and Genex merge, bringing together two industry leaders to deliver a new experience for those they serve.
2012
Genex launches its Case Manager Scholarship Award Program to develop and strengthen the awareness of the case management profession, and invest in a new generation of future graduates.
2010
Genex becomes the largest case management provider in the U.S. by acquiring Intracorp’s workers' compensation and disability case management business from CIGNA.
1998
Genex served as the beta site for the Case Management Accreditation Standards, playing an integral role in their development.
1994
Name changed to Genex Services Inc.
1978
General Rehabilitation Services incorporates in Pennsylvania October 23.
Trusted By
Industry Accolades
Genex takes pride in the difference our team members make on a daily basis. You can count on our award-winning staff to deliver excellent outcomes, time after time
- Genex’s Sue Ann Knoblauch Wins Platinum Award for Case Management
- Genex’s Pam Sheckler Earns Case in Point Platinum Award
- Genex’s Delphia Frisch Among 2016 Women to Watch
- Genex’s Patricia McFall Wins Case in Point Platinum Award
- CCMC Elects Chikita Mann to Serve on Board
From the Heart
Meet the Heart of Case Management
From the Heart is a regular series designed to highlight the important work of Genex’s case management team, who we consider “the Heart of Case Management.” These cases are truly inspirational and demonstrate how our case managers change lives every day by helping injured workers return to their jobs safely and efficiently.
URAC Accreditation
Demonstrating Our Commitment to Quality
URAC offers a wide range of quality benchmarking programs that reflect the latest changes in health care and provide a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.
National Kids’ Chance Partner
Fulfilling a Promise to the Future
“Genex shares Kids’ Chance commitment to improve the lives of injured workers and their families, and this national partnership broadens our efforts to assist in that endeavor. We’re proud to be associated with an organization that does so much for children who have endured the traumatic life event of a parent who has experienced a catastrophic injury.” - Peter Madeja, President & CEO
Need to Reduce Your Total Cost of Risk?
To help lower your total cost of risk and return injured workers to work as quickly as possible, we offer a FREE consultation with a workers’ comp expert. Together, we will begin to build a workers' comp program to meet your company’s unique needs.
