for claims professionals
Your Go-To Claims Resource Hub
Designed to help claims professionals efficiently navigate industry content, enabling you to achieve better results and close claims faster.
Refer a Case Refer an IMEYour claims management resources
Case Management Resources
Independent Medical Examinations Resources
Continuing Education Webinars
Related Resources
Ingrid [Genex Case Manager] is responsive and follows through with what she is to do on the file. I am so grateful for her expertise and what she brings to the table. She is always pleasant and professional and can establish rapport with the injured workers. ”
Senior Claims Specialist, National CarrierIndependent Medical Examinations Resources
I use Genex IME because it is very easy to make a referral and the job always gets done without any issues. When I need something I always get a live person.”
Brian S., AdjusterCEU Webinars
Ergonomics
On-Demand
This course will provide an overview of why/when to use ergonomics, ergonomics-related musculoskeletal disorders (MSD), risk factors, office and industrial ergonomics, and prevention.
Crisis Intervention: Returning to Productivity after a Critical Workplace Incident
On-Demand
This course will educate adjusters and claims professionals on what interventions are available to minimize disruption to the workforce after a critical workplace incident and how crisis intervention can work.
Pain Management: Pharmacologic Alternatives to Opioids
On-Demand
In this webinar, we will learn about the pain pathway and the different types of pain as well as review the efficacy and adverse event profile of opioids. We’ll also learn pharmacologic alternatives to opioids and their recommended use, associated risks, and guideline-supported place in the treatment of work-related pain conditions, and gain a deeper understanding of the available interventions that will help injured workers recover function and manage pain.
Refer a Case
Our expert staff are supported by unique programs, specialized training, and resources, including behavioral coaching, motivational interviewing, and interactive health coaching tools to improve claim outcomes.
Refer NowRefer an IME
Whether you’re an existing customer or it’s your first time placing an IME with Genex, we’ve got you covered. We offer several easy and convenient ways to refer a case. The link below will provide you with options to call, email or submit a referral via the web. Additionally, you can reach one of our regional offices to speak with an IME expert in your area.
Refer TodaySubscribe to Receive Webinar Invites and New Adjuster Resources
From the Heart
You want the best, most experienced case manager working your claims. But case management isn’t one-size-fits-all — it’s a big-picture approach involving experienced professionals with strong clinical backgrounds, who utilize tools such as evidence-based guidelines, but also employ empathy and compassion to help injured employees achieve maximum medical improvement or return-to-work.
From the Heart highlights stories where the case manager not only resolved the claim, but actively worked to improve the life of the injured worker. The stories featured here are our Heart of Case Management Award winners and nominees, which is Genex’s highest award for case management excellence. These cases are truly inspirational and demonstrate how our case managers change lives every day by helping injured workers return to their jobs safely and efficiently.
