Genex customer portals allow clients to view all case-related information, track progress, and share updated information.
As an adjuster or claims handler, you have a hectic job with a lot to manage and little time. So we’ve put together this tailored resource section to help you quickly sort through all the industry clutter. Here you will find the most relevant content to help you achieve better results and close claims faster.
Our services have been proven to improve return to work by more than 35% over national benchmarks, and we’d like to share our expertise with you. With a national presence and local focus, rely on Genex to help you improve the lives of injured workers every day.
UPCOMING WEBINAR
September 23, 2021
Knee injuries make up a large percentage of medical insurance and health care claims in the orthopedic field. This course will cover common injuries in workers’ compensation, methods of ...
UPCOMING WEBINAR
July 22, 2021
Unlawful conduct consists of acts which the insurance ...
RECENT WEBINAR
Independent medical examinations (IMEs) are designed to clarify ...
UPCOMING WEBINAR
May 20, 2021
This course will cover the current usage trends of opioids ...
RECENT WEBINAR
Standards of professional conduct provide regulatory ...
RECENT WEBINAR
The instructor will provide an overview of common reasons for ...
UPCOMING WEBINAR
January 21, 2021
Trauma is the leading cause of death for those under age 44 ...
UPCOMING WEBINAR
April 22, 2021
Neck and back injuries make up a large percentage of ...
UPCOMING WEBINAR
September 24, 2020
Course participants will learn how to identify and prevent fraud as it pertains to case ...
RECENT WEBINAR
This course will discuss tools and services available to assist the case manager and ...
RECENT WEBINAR
This course will focus on post-traumatic stress disorder, a condition characterized by ...
RECENT WEBINAR
Rising healthcare costs continue to put a pinch on employer ...
RECENT WEBINAR
Nick Nenadovich of Lakeshore Bone and Joint Institute, will present this session on chronic ...
RECENT WEBINAR
The webinar, presented by Deborah Robinson Stewart, JD, National Manager of Medicare ...
RECENT WEBINAR
The presenter will discuss the principles of chronic opioid management. Attendees will also ...
RECENT WEBINAR
This course will focus on how obesity impacts an injured employee’s return-to-work ...
RECENT WEBINAR
This course will focus on possible causes, symptoms and treatment options for carpal tunnel ...
RECENT WEBINAR
Healthy feet are vital for mobility. The average person walks more than 1,000 miles per ...
RECENT WEBINAR
Detailing the volatility, complications and care needs of an injured worker can often be a ...
RECENT WEBINAR
Upon completion of this course, participants will understand the different types of chronic ...
RECENT WEBINAR
The role of adjusters and case managers continues to evolve as insurance professionals seek ...
RECENT WEBINAR
Neck and back injuries make up a large percentage of the workers’ comp and ...
RECENT WEBINAR
This course will help case managers and insurance professionals better understand the ...
RECENT WEBINAR
Learn more about the diagnosis and treatment of common workplace injuries that cause knee ...
RECENT WEBINAR
This webinar has passed. If you missed the live ...
RECENT WEBINAR
This webinar has passed. If you missed the live ...
RECENT WEBINAR
This webinar has passed. If you missed the live ...
RECENT WEBINAR
For years, there has been significant focus on reducing ...
RECENT WEBINAR
Pain management is often the most difficult obstacle in progressing toward return to work. ...
RECENT WEBINAR
Hand and wrist injuries are a growing concern in the workplace, causing 110,000 ...
RECENT WEBINAR
Sign up for this webinar to understand the overview compliance of Medicare Set-Aside. The ...
RECENT WEBINAR
In this course, participants will learn factors for ordering IMEs, characteristics of ...
RECENT WEBINAR
The presenter will discuss how to recognize how medications increase disability and ...
RECENT WEBINAR
Neck and back injuries make up a large percentage of the workers’ comp and ...
RECENT WEBINAR
Claims managers face a bevy of challenges in handling large workers’ compensation ...
RECENT WEBINAR
This course will focus on the diagnosis and treatment of common workplace injuries ...
RECENT WEBINAR
Claims managers face a bevy of challenges in handling large workers’ compensation ...
RECENT WEBINAR
Watch this webinar to learn about current trends of narcotic use in workers' comp ...
RECENT WEBINAR
Back by popular demand, Ara Deukmedijian, MD, Founder of the Deuk Spine ...
RECENT WEBINAR
Workers' compensation payers are under increasing pressure to consider and protect ...
The stories Natasha Charleston heard were haunting. As a crisis response program coordinator and vocational case manager with Coventry, which was acquired by Mitchell Genex in 2020, Charleston knew her ...
In this National Comp session, Sikorsky, a Lockheed Martin Company, shares their ...
By Donna Bradshaw, Vice President, IME Services, Genex ...
By Helen Froehlich, CRC, Senior Vice President, Utilization Management, Genex ...
COVID-19 is increasing burnout amongst health care workers. This Nurse Case Manager ...
Telemedicine is growing in popularity for workers’ compensation programs. See how Starbucks ...
By Donna Bradshaw, Vice President IME Operations
By Charlene Ramsey, RN, BSN, CCM Catastrophic Case Manager Genex ...
Injured workers may try to delay treatment over fears that they will contract ...
By Mariellen Blue, National Director of Case Management and Tim Howard, Senior Vice ...
By Carlos Cordova, Director of Operations , Priority Care Solutions, a division of ...
Here are the top lessons workers' comp pros have learned about COVID-19, its impact ...
When it comes to learning about the workers’ compensation industry, there is a plethora of ...
By Bruce Shutan, The Self Insurer
Mental health components to a claim may send adjusters spiraling. Debunking these ...
By Leanne Bronold, Clinical Guidelines Manager, Genex Services ...
By Richard Leonardo, Senior VP of IME and Specialty Services, Genex ...
When an ergonomics assessment cannot be done in person, Genex provides ...
As Americans practice social distancing to prevent further spread of COVID-19, it is ...
As the talent crisis looms, it’s important for workers’ comp professionals to ...
By Dan Maldonado, Clinical Director at Genex Services ...
Requests for independent medical examinations for workers compensation claims with a ...
By Mariellen Blue, National Director of Case Management at Genex ...
British socialite-turned-nurse
After a traumatic event, injured workers may want to avoid the scene of the accident. ...
When employees injure themselves at work, a potentially lethal risk may ensue — they may be ...
Technology changes the game by easing the burden of record keeping and tilting the ...
Helen Froehlich, vice president – case management services at Genex Services LLC, ...
Without purposeful activity and a clear return-to-work plan, injured workers can ...
Delayed recovery is a challenge coming to the forefront of workers’ comp. It’s ...
Workers’ comp professionals are seeing delayed recovery as an increased challenge in ...
In just four years, Starbucks Coffee Company changed the way workers’ comp claims ...
For a staffing company with claims out of control, Kathleen Peck tore the program ...
Theresa Martin, Genex case manager found her calling later in life, bringing life ...
This article originally appeared in CareManagement, and is reprinted here ...
Even when you’re doing everything possible for an injured worker, a successful ...
Educating injured workers provides them with a sense control over their care and their ...
Nurse case managers act as a resource of knowledge, assistance and support for injured ...
In the aftermath of a mass casualty incident (MCI), the workers’ compensation industry is ...
Employers can use these five strategies to manage opioid issues in their ...
If you partner with an effective IME vendor, the claimant will be sent to a physician who ...
After a catastrophic injury, this real-life robocop was able to walk again thanks to ...
Bernalillo County (NM) Sheriff’s Office Deputy Jeremy Romero’s partner looked into ...
The demand for quality has given rise to an IME service industry aimed at connecting the ...
As a workers’ compensation (WC) claims professional, you deal with increasingly complex ...
Quick-thinking nurse case managers helped solve a medical mystery and facilitated ...
Cultural competency has gained a stronger foothold in health care over the past ...
Catastrophic workplace injuries present far-reaching complexities that go beyond ...
Actively addressing issues related to injured workers' sexual orientation or gender ...
Using data analytics to put a number on health risks and ...
By Chikita Mann, MSA, RN, CCM
This article originally appeared CareManagement, and is reprinted here with ...
Complex case disputes can result in significant medical and indemnity costs despite efforts ...
Red flags in workers comp’ case management are indicators signaling ...
Getting injured employees back to work is the top ...
Genex returned injured food and beverage industry workers to their jobs more than five ...
Workers’ compensation case severity can be tackled by recognizing and ...
Cutting costs no matter what is not the way to do the job.
“Essentials of Return to Work” is a four-part thought leadership series addressing the ...
March 29, 2021
In the past five years, terms such as
March 18, 2021
Over the last few years, New York has been implemented new reforms to increase the speed ...
February 17, 2021
When someone gets hurt on the job, the workers’ compensation ...
February 10, 2021
Employers who develop a highly structured return-to-work program have seen significant ...
January 25, 2021
Vaccination allows Genex case managers more opportunities for vital interaction to improve ...
December 15, 2020
As we wrap up our Inside Workers’ Comp series for the year, we thought we’d leave you with ...
December 1, 2020
In workers’ compensation, catastrophic claims often require a lot of ancillary services ...
September 1, 2020
As employers are looking for efficient ways to keep work environments safe from COVID-19, ...
July 16, 2020
Technology is playing a larger role in helping comp claims progress. In today’s Inside ...
July 8, 2020
Workers’ comp professionals rely on the Official Disability Guidelines (ODG) to help guide ...
July 1, 2020
The independent medical exam is a valuable tool to move claims forward. But even the ...
June 11, 2020
When a claimant doesn’t have the right technology for a telemedicine appointment, claim and ...
June 4, 2020
Nothing says comfort like a home-cooked meal. Food not only provides us with sustenance, ...
May 28, 2020
Pandemic anxiety, depression and isolation gives us ...
May 20, 2020
It’s been two months since the World Health Organization declared COVID-19 a pandemic. Our ...
May 14, 2020
Can telemedicine replace face-to-face intervention? ...
April 29, 2020
In this week’s edition of Genex Works: Moving Claims Forward, we see how a field case ...
August 22, 2019
Timely and effective return-to-work is the goal of all workers’ comp professionals. Yet, ...
July 31, 2019
DMEC 2019 is just a few days away and it seems appropriate that
June 21, 2019
Mental health has traditionally been considered a pariah in workers’ compensation claims ...
June 7, 2019
Genex case manager Lisa Dykhoff travels 700 miles to ...
May 9, 2019
Addiction in workers’ comp has been a hot-button topic over the past decade, mostly due to ...
February 28, 2019
The Medicare Set‑Aside (MSA) is often used by payers to fund future accident-related ...
February 14, 2019
The speed, costs and reliability of diagnostic services can seriously impact the ...
January 29, 2019
Technology is playing a larger role in workers’ compensation as durable medical equipment ...
July 10, 2018
Providers can significantly contribute to the success of a workers’ comp claim, so ...
June 5, 2018
Workers' compensation payers are under increasing pressure to consider and protect ...
April 12, 2018
It’s mid-April, a time when my Outlook calendar begins to beep repeatedly in anticipation ...
March 15, 2018
There’s been a lot of talk about injured worker advocacy and empowerment in workers’ ...
October 19, 2017
Did you know if a worker gets injured in one state, but lives in another, he may be ...
June 29, 2017
Catastrophic workplace injuries present far-reaching complexities that go beyond the ...
June 14, 2017
All utilization review (UR) programs are not created equal, and picking the inferior ...
April 6, 2017
Health care disparities based on sexual orientation have become more prevalent, with ...
November 11, 2016
In this special Veterans Day edition of Inside Workers’ Comp, we talk to case manager ...
June 7, 2016
Most people don't think of bill review as a component of fraud detection in workers' comp, ...
April 25, 2016
Utilization review has received its share of criticism in workers’ compensation. In this ...
March 17, 2016
Program integration is an oft-used phrase in workers’ comp, yet the substance behind those ...
March 2, 2016
Genex’s Ron Skrocki discussed why medication safety remains a significant problem in ...
Rebecca Almskog, RN, BSN, CCM was assigned to a case involving a homeless injured employee with several comorbidities who was on the streets during the height of the COVID-19 pandemic.
Dianna Zellerman, RN, BSN, CCM was assigned a case affecting a paraprofessional who slipped and fell on an icy pavement, injuring her right foot.
Kayla Payne, RN, BSN, CCM was assigned a case involving a man working on a conveyer who accidentally had his hand get stuck in an augur.
Mariana Diaz, BA, CPDM managed a case including four plant employees attempting to free up a plug in an asphalt-filled line and then were sprayed with 25 gallons of asphalt.
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