Put Genex to Work for You
Genex customer portals allow clients to view all case-related information, track progress, and share updated information.
Refer a Case Refer an IMEYour claims management resource
As an adjuster or claims handler, you have a hectic job with a lot to manage and little time. So we’ve put together this tailored resource section to help you quickly sort through all the industry clutter. Here you will find the most relevant content to help you achieve better results and close claims faster.
Our services have been proven to improve return to work by more than 35% over national benchmarks, and we’d like to share our expertise with you. With a national presence and local focus, rely on Genex to help you improve the lives of injured workers every day.
CEU Webinars
Prescriptions for High Drug Costs
Drugs prices continue to drive higher claims costs.
IME Best Practices
This IME course is designed to give claims handling professionals best practices when requesting IMEs, from selecting the right provider and knowing jurisdictional requirements to the importance of a good cover letter and asking the righ
Case Management: Building Trust Through Advocacy
On-Demand
This online seminar is designed to assist claims handlers, employers and case managers in developing an understanding of the importance of establishing trust with injured employees.
Resources
Examining the Exam: It’s Time to Rethink the Independent Medical Exam
January 27, 2023
4 MIN READThe independent medical exam (IME) is a standard strategy often used as a last option to address lingering and high-cost claims, disability durations and return to work.
How Personalized Care Leads to Faster Recovery Times
January 17, 2023
2 MIN READUnderstanding the social determinants of health and taking a more personalized approach to understand an injured employees’ life circumstances can help them recover faster.
The Impact of Resilience on Recovery from Injury or Illness
November 22, 2022
1 MIN READA key component of resilience is optimism, a hopeful, positive outlook on the future and the world around us.
Inside Workers’ Comp Blog
Independence Through Home Modification
August 22, 2022
13 MIN READWhen an employee sustains a significant injury which requires inpatient care and rehabilitation, going home is often the first major goal of recovery.
Care Abroad: Assisting U.S. Employees Injured Overseas
August 8, 2022
12 MIN READAs the world opens up again in this COVID era, more U.S. companies with a global reach are sending employees overseas to conduct business. But what happens when those employees are injured outside the U.S.?
Examining Opioid Utilization Drug Trends
July 19, 2022
16 MIN READOpioid utilization in workers’ comp has steadily been trending downwards.
From the Heart
You want the best, most experienced case manager working your claims. But case management isn’t one-size-fits-all — it’s a big-picture approach involving experienced professionals with strong clinical backgrounds, who utilize tools such as evidence-based guidelines, but also employ empathy and compassion to help injured employees achieve maximum medical improvement or return-to-work.
From the Heart highlights stories where the case manager not only resolved the claim, but actively worked to improve the life of the injured worker. The stories featured here are our Heart of Case Management Award winners and nominees, which is Genex’s highest award for case management excellence. These cases are truly inspirational and demonstrate how our case managers change lives every day by helping injured workers return to their jobs safely and efficiently.
