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Your claims management resource

As an adjuster or claims handler, you have a hectic job with a lot to manage and little time. So we’ve put together this tailored resource section to help you quickly sort through all the industry clutter. Here you will find the most relevant content to help you achieve better results and close claims faster.

Our services have been proven to improve return to work by more than 35% over national benchmarks, and we’d like to share our expertise with you. With a national presence and local focus, rely on Genex to help you improve the lives of injured workers every day.



IMEs, Case Management and Peer Review

February 25, 2021

Independent medical examinations (IMEs) are designed to clarify clinical and case issues in workers’ compensation, disability or liability associated cases. In this course, the ...


Opioids in the Treatment of Injured Workers

May 20, 2021

This course will cover the current usage trends of opioids ...


Ethical Claims Management

March 25, 2021

Standards of professional conduct provide regulatory ...


Shoulder Injuries: Surgical Advances and Treatment

June 24, 2021

The instructor will provide an overview of common reasons for ...


Risk & Insurance: How This Nurse Case Manager Is Using Her Skills to Help Health Care Workers Cope with Burnout

COVID-19 is increasing burnout amongst health care workers. This Nurse Case Manager is trying to help them cope.

Inside Workers’ Comp Blog

Look for a Broken Spirit, Not Just a Broken Bone

When someone gets hurt on the job, the workers’ compensation system is often adept at zeroing in on an injury and delivering timely care. But that well-intentioned focus on a ...

A Team Approach to Building a Better Return-to-Work Program

Employers who develop a highly structured return-to-work program have seen significant ...

A Shot in the Arm to Move Claims Forward During COVID

Vaccination allows Genex case managers more opportunities for vital interaction to improve ...

Phoenix Rising Bonus Cuts: Survival and Recovery

As we wrap up our Inside Workers’ Comp series for the year, we thought we’d leave you with ...

From the Heart

Off the Street and Safe from COVID

Rebecca Almskog, RN, BSN, CCM was assigned to a case involving a homeless injured employee with several comorbidities who was on the streets during the height of the COVID-19 pandemic.

Getting it Right Makes All the Difference

Dianna Zellerman, RN, BSN, CCM was assigned a case affecting a paraprofessional who slipped and fell on an icy pavement, injuring her right foot.

Experience Matters in Restoring Lives

Kayla Payne, RN, BSN, CCM was assigned a case involving a man working on a conveyer who accidentally had his hand get stuck in an augur.

Breaking Down Barriers

Mariana Diaz, BA, CPDM managed a case including four plant employees attempting to free up a plug in an asphalt-filled line and then were sprayed with 25 gallons of asphalt.

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