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Your claims management resource

As an adjuster or claims handler, you have a hectic job with a lot to manage and little time. So we’ve put together this tailored resource section to help you quickly sort through all the industry clutter. Here you will find the most relevant content to help you achieve better results and close claims faster.

Our services have been proven to improve return to work by more than 35% over national benchmarks, and we’d like to share our expertise with you. With a national presence and local focus, rely on Genex to help you improve the lives of injured workers every day.

Webinars

UPCOMING WEBINAR

Carpal Tunnel: Hand Conditions and Clinical Management

January 30, 2020

This course will focus on possible causes, symptoms and treatment options for carpal tunnel syndrome (CTS). The presenter will review sample claims, expound on preexisting medical conditions that put employees ...

UPCOMING WEBINAR

Obesity's Effect on Treatment and RTW

March 26, 2020

This course will focus on how obesity impacts an injured employee’s return-to-work ...

UPCOMING WEBINAR

Post Traumatic Stress Disorder Cases in WC

April 30, 2020

This course will focus on post-traumatic stress disorder, a condition characterized by ...

UPCOMING WEBINAR

Best Practices in Opioid Management

May 21, 2020

The presenter will discuss the principles of chronic opioid management. Attendees will also ...

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Resources

WorkCompWire: How Can You Ensure Your UR Vendor is the Hiring the Right Physicians?

By Dan Maldonado, Clinical Director at Genex Services

Business Insurance: Reviews of psych claims in comp increase

Requests for independent medical examinations for workers compensation claims with a ...

WorkCompWire: Five Initial Evaluation Issues That May Delay Return to Work

By Mariellen Blue, National Director of Case Management at Genex ...

Risk & Insurance: Better Recovery Outcomes Are Built on Trust, Says This Nurse Case Manager

British socialite-turned-nurse 

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Inside Workers’ Comp Blog

How PTSD is Affecting Return to Work

August 22, 2019

Timely and effective return-to-work is the goal of all workers’ comp professionals. Yet, despite the growing concern of post-traumatic stress disorder in the industry, too many injured employees at risk for PTSD ...

DMEC19: A Capital Event

July 31, 2019

DMEC 2019 is just a few days away and it seems appropriate that

Addressing Mental Health in the Workplace Using the Case Manager Approach

June 21, 2019

Mental health has traditionally been considered a pariah in workers’ compensation claims ...

Providing a Lifeline to Flood Victims

June 7, 2019

Genex case manager Lisa Dykhoff travels 700 miles to ...

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From the Heart

Heart of Case Management Awards 2019

Most may not realize it, but case managers are often the driving force behind an injured worker’s successful return to work. Three of these valued professionals are getting their due by being named to one of its industry’s most prestigious awards the 2019 Heart of Case Management Award winners.

Case managers were nominated from a field of more than 1,600 by Genex managers across the country.

Shouldering Responsibility

Julie Wilcox, RN, MSN, BSN, CRNA was assigned to a case involving an injured employee was mired in eight months of pain and inactivity due to a significant left shoulder injury which rendered him unable to work or perform activities of daily living.

Early Arrival to Function

Sara Fleming, RN, CCM was assigned a case involving a ramp crew chief who sustained a significant puncture wound after striking his lower leg on a tow bar used to move aircrafts.

From Tragedy to Triumph

Charlene Ramsey, RN, BSN, CCM was assigned a case involving a flight paramedic who survived a helicopter crash in rugged mountain terrain. Despite sustaining multiple injuries, the paramedic quickly attempted to save a dying coworker before attracting the attention of aerial rescue teams by using a flashlight.

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