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The Genex Case Connect system allows clients to view all case-related information, track progress, and share updated information

Refer a Case

Your claims management resource

As an adjuster or claims handler, you have a hectic job with a lot to manage and little time. So we’ve put together this tailored resource section to help you quickly sort through all the industry clutter. Here you will find the most relevant content to help you achieve better results and close claims faster.

Our services have been proven to improve return to work by more than 35% over national benchmarks, and we’d like to share our expertise with you. With a national presence and local focus, rely on Genex to help you improve the lives of injured workers every day.



The 411 on Tapering with a CA Formulary Progress Analysis

March 29, 2018

On Jan. 1, California’s new drug formulary went into effect, establishing a list of medications to guide appropriate care for injured workers with a goal of ...


Chronic Pain Therapies

June 7, 2018

Pain management is often the most difficult obstacle in progressing toward return to work. ...


Knee Injuries: Treatment Options

August 16, 2018

Knee injuries make up a large percentage of the work-related claims treated in the ...


WC Magazine: Putting Out Fires

To improve outcomes after a mass casualty event, have a coordinated response plan ready to go.

Property Casualty 360°: The opioid epidemic in workers’ comp

Employers can use these five strategies to manage opioid issues in their ...

The Quality Divide: What Makes a Quality IME Physician?

By Michael Valasek, Vice President, IME Services at Genex Services

Risk & Insurance: The Power of Community

After a catastrophic injury, this real-life robocop was able to walk again thanks to a ...

Inside Workers’ Comp Blog

Empowering Injured Workers

There’s been a lot of talk about injured worker advocacy and empowerment in workers’ compensation. But what exactly does that mean? Genex’s 2017 Heart of Case Management Award winner Lisa Armstrong, BSN, CRRN, ...

On the Border - State Regulations & Comp Costs

Did you know if a worker gets injured in one state, but lives in another, he may be ...

States Get to Work on Workers’ Comp

As the Senate

Managing Catastrophic Cases: Best RTW Strategies for the Worst Workplace Injuries

Catastrophic workplace injuries present far-reaching complexities that go beyond the ...

From the Heart

How to Save a Life

Beverley Brown, RN, CRRN, CCM, was assigned a workers’ comp case involving a police department aide who had been diagnosed with reflex sympathetic dystrophy (RSD) of the ankle.

Through the Fire

Deana Schilk, RN, CCM was assigned a case where an injured worker sustained serious 2nd and 3rd degree burns to his right arm, face and head.

Big Picture, Big Success

Lisa Armstrong, BSN, CRRN, RN-BC, CCM was referred to a case where a wood shop machine malfunction causing a piece of molding to launch 100 mph toward a custom cabinet maker, striking him in the right temple.

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