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Your claims management resource

As an adjuster or claims handler, you have a hectic job with a lot to manage and little time. So we’ve put together this tailored resource section to help you quickly sort through all the industry clutter. Here you will find the most relevant content to help you achieve better results and close claims faster.

Our services have been proven to improve return to work by more than 35% over national benchmarks, and we’d like to share our expertise with you. With a national presence and local focus, rely on Genex to help you improve the lives of injured workers every day.



Ethical Claims Management

November 8, 2018

This course is designed to assist professionals in better understanding and incorporating ethics in their claims handling. The instructor will also review material designed to help claims professionals maintain ...


Knee Injuries: Treatment Options [Recording]

This webinar has passed. If you missed the live ...


Independent Medical Examinations (IMEs), Case Management & Peer Review

September 13, 2018

This webinar has passed. If you missed the live ...


The 411 on Tapering with a CA Formulary Progress Analysis [Recording]

For years, there has been significant focus on reducing ...


Risk & Insurance: When Faced With Workers’ Comp Chaos, This Risk Manager Restructured the Way Claims Were Handled

For a staffing company with claims out of control, Kathleen Peck tore the program down and built it back up to achieve success, which earned her a 2018 Risk All Star designation. ...

Risk & Insurance: Flight Attendant to Nurse Case Manager: A Fulfilling Second Act

Theresa Martin, Genex case manager found her calling later in life, bringing life ...

Care Management: Empowering Knowledge For Case Managers and Those They Serve

This article originally appeared in CareManagement, and is reprinted here ...

Risk & Insurance: The Power of a Job Description: Cut Claim Time and Prevent Reinjury

Nurse case managers act as a resource of knowledge, assistance and support for injured ...

Inside Workers’ Comp Blog

How to Find the Best Providers

Providers can significantly contribute to the success of a workers’ comp claim, so finding the best ones to assign to a case is key to positive outcomes. In today’s Inside Workers’ Comp, Dean ...

Do You Need a Medicare Set-Aside?

Workers' compensation payers are under increasing pressure to consider and protect ...

What’s BIG Diversity?

It’s mid-April, a time when my Outlook calendar begins to beep repeatedly in anticipation ...

Empowering Injured Workers

There’s been a lot of talk about injured worker advocacy and empowerment in workers’ ...

From the Heart

Home Team Advantage

Theresa Martin, RN, BSN, CCM, was assigned a case when a male sustained serious lower extremity injuries after a stack of pallets fell on him resulting in shinbone fractures on both legs.

Officer Down, but Not for Long

Carrie McCullin RN, CCM was referred a case involving an officer who was in critical condition from multiple gunshot wounds, including one to the head, incurred in the line of duty.

Healing Body and Soul

Dana Schwartz, RN, CCM was assigned a case involving an injured construction worker who was recovering from a fractured leg.

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