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Your claims management resource

As an adjuster or claims handler, you have a hectic job with a lot to manage and little time. So we’ve put together this tailored resource section to help you quickly sort through all the industry clutter. Here you will find the most relevant content to help you achieve better results and close claims faster.

Our services have been proven to improve return to work by more than 35% over national benchmarks, and we’d like to share our expertise with you. With a national presence and local focus, rely on Genex to help you improve the lives of injured workers every day.



IME: Tools to Determine Return to Work Status

October 15, 2020

This course will discuss tools and services available to assist the case manager and adjuster identify and understand the uses and hinderances of IMEs to perform the ultimate goal of returning the claimant to ...


Post Traumatic Stress Disorder Cases in WC [Recording]

This course will focus on post-traumatic stress disorder, a condition characterized by ...


Practical Guidance to Improve Your Bottom Line Through IMEs [Recording]

Rising healthcare costs continue to put a pinch on employer ...


Advanced Spine: Total Lumbar [Recording]

Nick Nenadovich of Lakeshore Bone and Joint Institute, will present this session on chronic ...


Webinar: Five Tips to Prevent Remote Employee Injuries

Working from home shouldn’t be painful, yet as more employees transition to remote work due to  ...

The Self Insurer: Work Comp’s Virtual Touch

By Bruce Shutan, The Self Insurer

Risk & Insurance: 7 Mental Health Myths — and Why They Matter in Workers’ Comp

Mental health components to a claim may send adjusters spiraling. Debunking these ...

WorkCompWire: Pandemic Protocol: Work Comp Guidelines for COVID-19

By Leanne Bronold, Clinical Guidelines Manager, Genex Services ...

Inside Workers’ Comp Blog

Using Risk Prediction Technology to Move Claims Forward

Technology is playing a larger role in helping comp claims progress. In today’s Inside Workers’ Comp, Bobbie Doyle, director of utilization management at Genex, explains the ins and outs of a program designed to ...

Using the ODG’s Treatment Analyzer on Outcomes to Improve RTW

Workers’ comp professionals rely on the Official Disability Guidelines (ODG) to help guide ...

How QA Can Make or Break Your IME

The independent medical exam is a valuable tool to move claims forward. But even the ...

Making Telemedicine Work for the Tech Deficient

When a claimant doesn’t have the right technology for a telemedicine appointment, claim and ...

From the Heart

Shouldering Responsibility

Julie Wilcox, RN, MSN, BSN, CRNA was assigned to a case involving an injured employee was mired in eight months of pain and inactivity due to a significant left shoulder injury which rendered him unable to work or perform activities of daily living.

Early Arrival to Function

Sara Fleming, RN, CCM was assigned a case involving a ramp crew chief who sustained a significant puncture wound after striking his lower leg on a tow bar used to move aircrafts.

From Tragedy to Triumph

Charlene Ramsey, RN, BSN, CCM was assigned a case involving a flight paramedic who survived a helicopter crash in rugged mountain terrain. Despite sustaining multiple injuries, the paramedic quickly attempted to save a dying coworker before attracting the attention of aerial rescue teams by using a flashlight.

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