Genex customer portals allow clients to view all case-related information, track progress, and share updated information.
As an adjuster or claims handler, you have a hectic job with a lot to manage and little time. So we’ve put together this tailored resource section to help you quickly sort through all the industry clutter. Here you will find the most relevant content to help you achieve better results and close claims faster.
Our services have been proven to improve return to work by more than 35% over national benchmarks, and we’d like to share our expertise with you. With a national presence and local focus, rely on Genex to help you improve the lives of injured workers every day.
UPCOMING WEBINAR
August 15, 2019
The role of adjusters and case managers continues to evolve as insurance professionals seek out the most efficient practice models in workers’ compensation. In this session, the instructor will present how to ...
UPCOMING WEBINAR
June 20, 2019
Neck and back injuries make up a large percentage of the workers’ comp and ...
RECENT WEBINAR
This course will help case managers and insurance professionals better understand the ...
RECENT WEBINAR
Learn more about the diagnosis and treatment of common workplace injuries that cause knee ...
RECENT WEBINAR
This webinar has passed. If you missed the live ...
RECENT WEBINAR
This webinar has passed. If you missed the live ...
RECENT WEBINAR
This webinar has passed. If you missed the live ...
RECENT WEBINAR
For years, there has been significant focus on reducing ...
RECENT WEBINAR
Pain management is often the most difficult obstacle in progressing toward return to work. ...
RECENT WEBINAR
Hand and wrist injuries are a growing concern in the workplace, causing 110,000 ...
RECENT WEBINAR
Sign up for this webinar to understand the overview compliance of Medicare Set-Aside. The ...
RECENT WEBINAR
In this course, participants will learn factors for ordering IMEs, characteristics of ...
RECENT WEBINAR
The presenter will discuss how to recognize how medications increase disability and ...
RECENT WEBINAR
Neck and back injuries make up a large percentage of the workers’ comp and ...
RECENT WEBINAR
Claims managers face a bevy of challenges in handling large workers’ compensation ...
RECENT WEBINAR
This course will focus on the diagnosis and treatment of common workplace injuries ...
RECENT WEBINAR
Claims managers face a bevy of challenges in handling large workers’ compensation ...
RECENT WEBINAR
Watch this webinar to learn about current trends of narcotic use in workers' comp ...
RECENT WEBINAR
Back by popular demand, Ara Deukmedijian, MD, Founder of the Deuk Spine ...
RECENT WEBINAR
Workers' compensation payers are under increasing pressure to consider and protect ...
Helen Froehlich, vice president – case management services at Genex Services LLC, discusses key challenges in getting injured employees back to work and how to overcome them.
Without purposeful activity and a clear return-to-work plan, injured workers can ...
Delayed recovery is a challenge coming to the forefront of workers’ comp. It’s ...
Workers’ comp professionals are seeing delayed recovery as an increased challenge in ...
In just four years, Starbucks Coffee Company changed the way workers’ comp claims ...
For a staffing company with claims out of control, Kathleen Peck tore the program ...
Theresa Martin, Genex case manager found her calling later in life, bringing life ...
This article originally appeared in CareManagement, and is reprinted here ...
Even when you’re doing everything possible for an injured worker, a successful ...
Educating injured workers provides them with a sense control over their care and their ...
Nurse case managers act as a resource of knowledge, assistance and support for injured ...
In the aftermath of a mass casualty incident (MCI), the workers’ compensation industry is ...
Employers can use these five strategies to manage opioid issues in their ...
By Michael Valasek, Vice President, IME Services at Genex Services
After a catastrophic injury, this real-life robocop was able to walk again thanks to ...
Bernalillo County (NM) Sheriff’s Office Deputy Jeremy Romero’s partner looked into ...
By Michael Valasek, Vice President, IME Services
By Michael Valasek, Vice President, IME Services at Genex Services
Quick-thinking nurse case managers helped solve a medical mystery and facilitated ...
Cultural competency has gained a stronger foothold in health care over the past ...
Catastrophic workplace injuries present far-reaching complexities that go beyond ...
Actively addressing issues related to injured workers' sexual orientation or gender ...
Using data analytics to put a number on health risks and ...
By Chikita Mann, MSA, RN, CCM
This article originally appeared CareManagement, and is reprinted here with ...
Complex case disputes can result in significant medical and indemnity costs despite efforts ...
Red flags in workers comp’ case management are indicators signaling ...
Getting injured employees back to work is the top ...
Genex returned injured food and beverage industry workers to their jobs more than five ...
Workers’ compensation case severity can be tackled by recognizing and ...
Cutting costs no matter what is not the way to do the job.
“Essentials of Return to Work” is a four-part thought leadership series addressing the ...
June 7, 2019
Genex case manager Lisa Dykhoff travels 700 miles to help those affected by Oklahoma natural disaster As most of us watch the
May 9, 2019
Addiction in workers’ comp has been a hot-button topic over the past decade, mostly due to ...
February 28, 2019
The Medicare Set‑Aside (MSA) is often used by payers to fund future accident-related ...
February 14, 2019
The speed, costs and reliability of diagnostic services can seriously impact the ...
January 29, 2019
Technology is playing a larger role in workers’ compensation as durable medical equipment ...
July 10, 2018
Providers can significantly contribute to the success of a workers’ comp claim, so ...
June 5, 2018
Workers' compensation payers are under increasing pressure to consider and protect ...
April 12, 2018
It’s mid-April, a time when my Outlook calendar begins to beep repeatedly in anticipation ...
March 15, 2018
There’s been a lot of talk about injured worker advocacy and empowerment in workers’ ...
October 19, 2017
Did you know if a worker gets injured in one state, but lives in another, he may be ...
June 29, 2017
Catastrophic workplace injuries present far-reaching complexities that go beyond the ...
June 14, 2017
All utilization review (UR) programs are not created equal, and picking the inferior ...
April 6, 2017
Health care disparities based on sexual orientation have become more prevalent, with ...
November 11, 2016
In this special Veterans Day edition of Inside Workers’ Comp, we talk to case manager ...
June 7, 2016
Most people don't think of bill review as a component of fraud detection in workers' comp, ...
April 25, 2016
Utilization review has received its share of criticism in workers’ compensation. In this ...
March 17, 2016
Program integration is an oft-used phrase in workers’ comp, yet the substance behind those ...
March 2, 2016
Genex’s Ron Skrocki discussed why medication safety remains a significant problem in ...
Julie Wilcox, RN, MSN, BSN, CRNA was assigned to a case involving an injured employee was mired in eight months of pain and inactivity due to a significant left shoulder injury which rendered him unable to work or perform activities of daily living.
Sara Fleming, RN, CCM was assigned a case involving a ramp crew chief who sustained a significant puncture wound after striking his lower leg on a tow bar used to move aircrafts.
Charlene Ramsey, RN, BSN, CCM was assigned a case involving a flight paramedic who survived a helicopter crash in rugged mountain terrain. Despite sustaining multiple injuries, the paramedic quickly attempted to save a dying coworker before attracting the attention of aerial rescue teams by using a flashlight.
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