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Your claims management resource

As an adjuster or claims handler, you have a hectic job with a lot to manage and little time. So we’ve put together this tailored resource section to help you quickly sort through all the industry clutter. Here you will find the most relevant content to help you achieve better results and close claims faster.

Our services have been proven to improve return to work by more than 35% over national benchmarks, and we’d like to share our expertise with you. With a national presence and local focus, rely on Genex to help you improve the lives of injured workers every day.



Knee Injuries: Trends and Advances

September 23, 2021

Knee injuries make up a large percentage of medical insurance and health care claims in the orthopedic field. This course will cover common injuries in workers’ compensation, methods of ...


Ethics for Adjusters

July 22, 2021

Unlawful conduct consists of acts which the insurance ...


IMEs, Case Management and Peer Review [Recording]

Independent medical examinations (IMEs) are designed to clarify ...


Opioids in the Treatment of Injured Workers [Recording]

May 20, 2021

This course will cover the current usage trends of opioids ...


Risk & Insurance: COVID-19 Ravaged Already-Fragile Caregiver Mental Health: Why It’s Imperative to Help Them Post-Pandemic

The stories Natasha Charleston heard were haunting. As a crisis response program coordinator and vocational case manager with Coventry, which was acquired by Mitchell Genex in 2020, Charleston knew her ...

Risk & Insurance: How Bayne, Genex and Sikorsky Banded Together to Create an Optimal Return-to-Work Program

In this National Comp session, Sikorsky, a Lockheed Martin Company, shares their ...

WorkCompWire: 5 Things You Should Know About IMEs and COVID-19

By Donna Bradshaw, Vice President, IME Services, Genex ...

WorkCompWire: Case Managers Help Alleviate Covid-19’s Head-on Collision with the Opioid Epidemic

By Helen Froehlich, CRC, Senior Vice President, Utilization Management, Genex ...

Inside Workers’ Comp Blog

Examining Social Determinants of Health: The Whole Person Approach

In the past five years, terms such as

Getting OnBoard With New York's Regulatory Changes

Over the last few years, New York has been implemented new reforms to increase the speed ...

Look for a Broken Spirit, Not Just a Broken Bone

When someone gets hurt on the job, the workers’ compensation ...

A Team Approach to Building a Better Return-to-Work Program

Employers who develop a highly structured return-to-work program have seen significant ...

From the Heart

Off the Street and Safe from COVID

Rebecca Almskog, RN, BSN, CCM was assigned to a case involving a homeless injured employee with several comorbidities who was on the streets during the height of the COVID-19 pandemic.

Getting it Right Makes All the Difference

Dianna Zellerman, RN, BSN, CCM was assigned a case affecting a paraprofessional who slipped and fell on an icy pavement, injuring her right foot.

Experience Matters in Restoring Lives

Kayla Payne, RN, BSN, CCM was assigned a case involving a man working on a conveyer who accidentally had his hand get stuck in an augur.

Breaking Down Barriers

Mariana Diaz, BA, CPDM managed a case including four plant employees attempting to free up a plug in an asphalt-filled line and then were sprayed with 25 gallons of asphalt.

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