Optimal Medical Treatment & Early Recovery
Upon notification of illness or injury, a telephonic case manager will immediately begin managing the claim. They notify all appropriate parties, monitor progress and provide weekly reports. Using their clinical expertise in conjunction with evidence-based guidelines, they make recommendations for safe and effective return to work. They are supported by on-site physician advisors who handle complex cases and peer negotiation.
Utilization Review Jurisdictional Compliance
Our telephonic case managers meet state-by-state jurisdictional regulations for utilization review so you don’t need to worry about regulatory fees and fines.
Data Collection & Outcome Analysis
Throughout the claim and across your program, we collect claims data and benchmark against industry guidelines and norms to identify areas for program fine-tuning and improvement.
In addition to onsite case management, you can leverage national telephonic case management, recorded statements, and translations for non-English-speaking claimants.