Telephonic Case Management

Early Intervention Designed to Resolve Medical Issues & Promote Recovery & Return-to-Work

When an injury or illness occurs, telephonic case managers provide an early opportunity to establish trust. An experienced case manager connects with the individual and delivers credible information, care, concern, and education.

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Optimal Medical Treatment & Early Recovery

Early identification of claims using risk modeling ensures prompt assignment to a telephonic case manager. Telephonic case managers provide an early opportunity to establish trust by delivering credible information, care, concern, and education. Our clinically focused interventions resolve medical issues, promote optimal recovery, and return to work.

Utilization Review Jurisdictional Compliance

Our telephonic case managers meet state-by-state jurisdictional regulations for utilization review so you don’t need to worry about regulatory fees and fines.

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Data Collection & Outcome Analysis

Throughout the claim and across your program, we collect claims data and benchmark against industry guidelines and norms to identify areas for program fine-tuning and improvement.

Multicultural Services

Our diverse workforce includes bilingual telephonic as well as field-based case managers with access to language line spanning over 300 languages.

Need to Reduce Your Total Cost of Risk?

To help lower your total cost of risk and return injured workers to work as quickly as possible, we offer a FREE consultation with a workers’ comp expert. Together, we will begin to build a workers' comp program to meet your company’s unique needs.

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