Optimal Medical Treatment & Early Recovery
Early identification of claims using risk modeling ensures prompt assignment to a telephonic case manager. Telephonic case managers provide an early opportunity to establish trust by delivering credible information, care, concern, and education. Our clinically focused interventions resolve medical issues, promote optimal recovery, and return to work.
Utilization Review Jurisdictional Compliance
Our telephonic case managers meet state-by-state jurisdictional regulations for utilization review so you don’t need to worry about regulatory fees and fines.
Data Collection & Outcome Analysis
Throughout the claim and across your program, we collect claims data and benchmark against industry guidelines and norms to identify areas for program fine-tuning and improvement.
Our diverse workforce includes bilingual telephonic as well as field-based case managers with access to language line spanning over 300 languages.