About Us


What is URAC accreditation?

URAC offers a wide range of quality benchmarking programs that reflect the latest changes in health care and provide a symbol of excellence for organizations to showcase their validated commitment to quality and accountability. URAC’s evidence-based measures and standards are developed through inclusive engagement with a broad range of stakeholders committed to improving the quality of health care. URAC’s accreditation is nationally recognized by state and federal regulators to ensure the highest level of quality is delivered to consumers. The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards.

Genex and URAC

Genex has been accredited by URAC in Health Utilization Management since 1994, in Workers’ Compensation Utilization Management since 1996 and in Case Management since 1999. Genex served as the beta site for the Case Management Accreditation Standards, playing an integral role in their development. All of Genex’s Utilization Management, Telephonic Case Management and Field Case Management sites hold URAC accreditation.

What does Genex’s URAC accreditation mean to you?

  • Provides a measure of comparison in selecting managed care vendors
  • Reduces employer-purchasers’ burden of oversight of vendors’ operations
  • Promotes the delivery of quality health care to employees and provides access to performance data
  • Helps to reduce disability and lost time through conformity with medical management standards

What does URAC accreditation mean for Genex?

  • Demonstrates our commitment to service quality & accountability
  • Guarantees that we have policies & procedures in practice that meet industry standards
  • Assures compliance with state & federal laws and managed care regulations