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The Genex Case Connect system allows clients to view all case-related information, track progress, and share updated information

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Your claims management resource

As an adjuster or claims handler, you have a hectic job with a lot to manage and little time. So we’ve put together this tailored resource section to help you quickly sort through all the industry clutter. Here you will find the most relevant content to help you achieve better results and close claims faster.

Our services have been proven to improve return to work by more than 25% over national benchmarks, and we’d like to share our expertise with you. With a national presence and local focus, rely on Genex to help you improve the lives of injured workers every day.



Medicare Set-Aside: Compliance Overview

October 19, 2017

Sign up for this webinar to understand the overview compliance of Medicare Set-Aside. The webinar will be presented by Deborah Robinson Stewart, National Manager of Medicare Set-Aside Services of Genex Services. ...


Return to Work and Use of Independent Medical Examinations (IMEs)

November 13, 2017

In this course, participants will learn factors for ordering IMEs, characteristics of ...


Opioids in the Treatment of Injured Workers

The presenter will discuss how to recognize how medications increase disability and ...


Neck/Back Injury: Surgical Advances & Treatment

Neck and back injuries make up a large percentage of the workers’ comp and ...

Inside Workers’ Comp Blog

States Get to Work on Workers’ Comp

As the Senate continues to work overtime to tackle its health care agenda  — among other initiatives — ...

Managing Catastrophic Cases: Best RTW Strategies for the Worst Workplace Injuries

Catastrophic workplace injuries present far-reaching complexities that go beyond the ...

Rigorous vs. Permissive Utilization Review: Beyond the ‘Rubber Stamp’

All utilization review (UR) programs are not created equal, and picking the inferior ...

Treating LGBTQ Injured Workers: Gaining Cultural Competence, Building Trust

Health care disparities based on sexual orientation have become more prevalent, with ...

From the Heart

How to Save a Life

Beverley Brown, RN, CRRN, CCM, was assigned a workers’ comp case involving a police department aide who had been diagnosed with reflex sympathetic dystrophy (RSD) of the ankle.

Through the Fire

Deana Schilk, RN, CCM was assigned a case where an injured worker sustained serious 2nd and 3rd degree burns to his right arm, face and head.

Big Picture, Big Success

Lisa Armstrong, BSN, CRRN, RN-BC, CCM was referred to a case where a wood shop machine malfunction causing a piece of molding to launch 100 mph toward a custom cabinet maker, striking him in the right temple.

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