Inside Workers’ Comp Blog

Quality Assurance in Case Management

Posted on May 4, 2021

Quality assurance is a vital part of any workers’ comp claim. No more so than in case management, where details and communication matter most. In today’s Inside Workers’ Comp, I’m joined by three Genex experts — Judy Speirs,... Read More

WCRI 21: How COVID Changed Us

Posted on April 6, 2021

The Workers’ Compensation Research Institute held its annual conference recently where, as usual, experts tackled some of the major issues affecting our industry right now. But, as Milann Dittman, Senior Data Analyst at... Read More

Examining Social Determinants of Health: The Whole Person Approach

Posted on March 29, 2021

In the past five years, terms such as advocacy, engagement, coaching, and even “whole-person approach” have been widely discussed within workers’ compensation — for good reason. Read More

Getting OnBoard With New York's Regulatory Changes

Posted on March 18, 2021

Over the last few years, New York has been implemented new reforms to increase the speed and efficiency of its claims process. In today’s Inside Workers' Comp, Dr. Lisa O'Connor, Genex's Associate Clinical Director,... Read More

Look for a Broken Spirit, Not Just a Broken Bone

Posted on February 17, 2021

When someone gets hurt on the job, the workers’ compensation system is often adept at zeroing in on an injury and delivering timely care. But that well-intentioned focus on a patient’s physical bruises can make it easy to... Read More

A Team Approach to Building a Better Return-to-Work Program

Posted on February 10, 2021

Employers who develop a highly structured return-to-work program have seen significant reductions in the number of lost time days due to workplace injury. In developing and implementing these programs, case managers play a... Read More

A Shot in the Arm to Move Claims Forward During COVID

Posted on January 25, 2021

Vaccination allows Genex case managers more opportunities for vital interaction to improve case outcomes As frontline workers, field case managers are essential in helping injured employees navigate their way through the... Read More

Phoenix Rising Bonus Cuts: Survival and Recovery

Posted on December 15, 2020

As we wrap up our Inside Workers’ Comp series for the year, we thought we’d leave you with a positive podcast — a bonus extra from our inspirational case study video: “Phoenix Rising: Changing Course After Tragedy.” In this... Read More

Ancillary provider's role in catastrophic claims

Posted on December 1, 2020

In workers’ compensation, catastrophic claims often require a lot of ancillary services which are extremely vital to an injured employee’s recovery. This includes durable medical equipment, transportation and home health... Read More

Are you thankful for Workers’ Comp in 2020?

Posted on November 24, 2020

2020 will go down as one of the most difficult years many of us have experienced. After living through months dominated by a pandemic, economic downturn, natural disasters and a divisive election, most of us can’t wait to... Read More
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