Delivering a new experience for those we serve

Expanding value to our clients and driving better outcomes for injured employees.

Mitchell | Genex | Coventry

As industry leaders, Mitchell | Genex | Coventry expands the value that we provide our clients across the claims continuum. With unmatched experience and the broadest possible perspective in workers’ compensation, we are uniquely positioned to help you anticipate and capitalize on changes and disruptions that affect your business, so you can remain competitive in today’s highly uncertain environment. Our passion for helping our clients improve outcomes reflects our top positions across solutions, including being the industry leader in bill review, networks, case management, and utilization review. Our more than 6,000 associates are committed to you, your organization and those you serve.


Managed Care Specialists

As the employer of the industry’s largest clinical services workforce, our unparalleled expertise enables us to create customized solutions to meet your unique needs that deliver reliable results. We use in-depth data analysis to transform your bottom line by minimizing the impact of injury and illness.


2K+ Employed case managers
730K+ Cases managed annually
25K+ IME credentialed providers

Bill Review Technology and Industry-Leading Services

Our full spectrum of integrated technology solutions and services for the workers’ compensation market provides you with the right information at the right time to help you harness the power of perspective and make data-driven decisions. We offer industry-leading solutions and technology-enabled services, including bill review, pharmacy benefits management, regulatory reporting, provider networks and more, to help simplify the claims process and improve outcomes for our clients.


88M+ Medical bills processed annually
$70B Medical claims impact
$200B Historical claims data

Comprehensive & Customizable Networks

We leverage more than 40 years of industry experience, knowledge, and data analytics in workers’ compensation, auto, and disability care-management for employers, insurance carriers, and third-party administrators. Our network solutions have the breadth and depth needed to focus on total outcomes with a goal of returning people to work, to play, and to life. 


860K Physicians
4,700 Hospitals
316K Ancillary Providers

Register for our virtual sessions!

Wednesday, October 21, 2020
2:00-3:00 p.m. ET
Workers' Comp Regulatory and Legislative Trends that Belong on Your Radar for 2021
This session will provide a high-level overview of the top regulatory and legislative trends seen in the Workers’ Compensation arena, with a focus on key states that have undertaken significant changes during 2019 and 2020. Topics to be explored will include PBM/pharmacy, bio/psycho/social model adoption, presumptions, employee classification, and telemedicine related trends.

Tuesday, February 02, 2021
2:00-3:00 p.m. ET
Onsite Return to Work: A Sikorsky Approach
Since Lockheed Martin (LMC) acquired Sikorsky, medical treatment return-to-work (RTW) protocols have been developed in collaboration with Sikorsky and the local providers. Genex, LMC/Sikorsky and providers worked together to create job analyses and identified light duty jobs/tasks that could be utilized for various conditions – down to injury by body part. These protocols have been incorporated into an onsite RTW program which has resulted in a 49% reduction in the number of lost time days.

Wednesday, March 24, 2021
2:00-3:00 p.m. ET
The Full Picture: Workers’ Comp Industry and Technology Trends 
In this session, Mitchell |Genex | Coventry will share data-driven insights to paint a full picture of the state of the workers’ compensation industry today, including regulatory, technology, managed care and clinical trends. Additionally, attendees will hear our predictions for how these trends will continue into the future, through 2021 and beyond.

Date & Time TBD
The Future of Technology in the Claims Process

Automation has the potential to continue to make major improvements to the workers’ compensation industry in terms of efficiency, consistency and more. While technological advancements can provide a plethora of benefits, there is still a need for balance between automation and human intervention in workers’ compensation claims processing. In this session, Mitchell Senior Vice President Shahin Hatamian will discuss the future of technology in the claims process, including which processes make sense to automate and which will continue to require the human touch.


Our Commitment

We are focused on delivering better outcomes for clients across the industries we serve. We are investing to deeply integrate solutions and services and continuing to expand our solutions across the claims ecosystem.

Comprehensive Offering Across the Claims Continuum

Our breadth of smart solutions supports you throughout the life of the claim.

  • Cost Containment

  • Clinical Management

  • Pharmacy Benefit Management

  • Regulatory Reporting

  • Compliance

  • Technology Enabled Services

  • Data-Driven Intelligence

  • Network Solutions