WC Magazine: Getting Case Management Off Auto Pilot

Workers’ compensation professionals are always in need of practical solutions to ease their busy workloads. That’s why case management plays an essential role in keeping claims on course. However, too often, this essential component isn’t put into play until a case lingers and intervention is needed.

In this issue of WC Magazine, Ron Skrocki, vice president at Genex Services, warns this type of approach can easily steer claims off course and lead to a systems crash. In Getting Case Management Off Autopilot, Skrocki offers case management evaluation strategies to help you regain control of your programs.